Accessibility statement for Civil Aviation Authority website

This website is run by Civil Aviation Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some tables do not have row headings
• Most older PDF documents are not fully accessible to screen reader software
• Captions haven't been provided for some video content.
• Transcripts haven't been provided for video content
• Audio description hasn't been provided for video content

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email content@caa.co.uk

We'll consider your request and get back to you in 20 days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact content@caa.co.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Civil Aviation Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

1. Captions haven't been provided for some pre-recorded video content. This fails WCAG 2.1 success criterion 1.2.2 Captions (Prerecorded).
2. Transcripts haven't been provided for pre-recorded video content. This fails WCAG 2.1 success criterion 1.2.3 Audio Description or Media Alternative (Prerecorded).
3. Audio description has not been provided for pre-recorded video content. This fails WCAG 2.1 success criterion 1.2.5 Audio Description (Prerecorded).
4. Some tables do not have table row headers applied. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.
5. Some pages include headings conveyed through presentation that can't be programmatically determined. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.
6. Images of text have been used to convey information. This fails WCAG 2.1 success criterion 1.4.5 Images of Text.
7. On some pages the same link text is used for multiple different destinations. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).
8. Some pages include headings that don't describe topic or purpose. This fails WCAG 2.1 success criterion 2.4.6 Headings and Labels
9. Many documents are in less accessible formats, for example PDF. Non-HTML documents published on or after 23 September 2018 must have an accessible format.

Content that's not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 9 December 2021. It was last reviewed on 21 November 2022.

This website was last tested on 9 December 2021. The test was carried out internally.

The Website Accessibility Conformance Evaluation Methodology (WCAG-EM) was used when deciding on which pages to test.