Safety briefings
Pay close attention to the safety briefing and read the safety information card each time you fly, as the location of exits and equipment varies between aircraft. Familiarise yourself with your nearest exit, which may be behind you. Typical safety equipment includes life jackets, oxygen masks, seat belts/harnesses, and floor lighting.
Seat belts
It is recommended to keep your seat belt fastened throughout the flight and is mandatory when the "seat belt" sign is illuminated (during taxi, take-off, landing, and turbulence). Ensure your belt is adjusted for a tight but comfortable fit, with the buckle accessible. If using a blanket and likely to sleep, fasten the belt over it. Remain seated with your belt fastened until the sign is switched off after landing.
Emergency evacuations
In the unlikely event of an emergency evacuation, you must follow crew instructions and leave the aircraft quickly, leaving all cabin baggage behind. Evacuations occur only when there is a significant safety risk. Even if the cause of the emergency is not immediately apparent, rapid evacuation is imperative. Do not block your own or others' escape by attempting to retrieve belongings.
Portable electronic devices
Some UK airlines permit the use of smartphones, tablets, and e-readers throughout the flight, including take-off and landing. These devices must be in flight mode unless otherwise instructed by the crew. Some airlines offer in-flight Wi-Fi, but this varies. Always adhere to crew instructions regarding device usage. Airline websites and in-flight magazines often provide further details. Devices powered by lithium batteries should never be packed in hold luggage.
Smoking
Smoking and vaping are prohibited on all UK airlines.
Health Advice
Prolonged sitting, especially on flights over four hours, can increase the risk of deep vein thrombosis (DVT). Individuals at higher risk of DVT should consult their doctor before travelling regarding precautions like compression stockings or medication. See our health information pages for more.
Disruptive Passengers
Passengers who are rude or aggressive can be highly disruptive and distressing for cabin crew and fellow travellers. This type of behaviour is completely unacceptable and can pose a risk to aircraft safety.
Disruptive passengers can lead to planes being diverted and, where this happens, the disruptive passengers themselves risk having to pay the cost of the diversion. They can also face criminal charges with severe penalties or even prison sentences.
Passenger guidance
Planning your flight |
At the airport |
Cabin safety |
Health guidance |
Baggage & packing |
Travel tips |
Provide page feedback
Please enter your comments below, or use our usual service contacts if a specific matter requires an answer.
Fields marked with an asterisk (*) are required.