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This report provides information on the CAA's role in complaint handling, the development and implementation of Alternative Dispute Resolution (ADR) in the aviation sector and includes feedback from consumers, businesses and ADR entities.
Status:
Current
Review comment:
-
Version:
1
Version date:
27-Dec-2017
View file:

This publication features in the following categories.

News from UK Civil Aviation Authority

  1. New Non-Executive Directors announced at the UK Civil Aviation Authority
  2. Big Bang Award winner: Betsy Ellis
  3. UK on course to lead world in hydrogen fuel as aviation regulator expands Hydrogen Challenge