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NATS air traffic control disruption: passenger rights

If you are being affected by flight delays or cancellations following Tuesday’s air traffic control issues at NATS, you may be entitled to help. Information on your rights can be found on our website by clicking the link below.

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Guidance on the requirements of consumer law applicable to the sale and advertising of flights and holidays

Comprehensive guidance for the travel industry to ensure flights and holidays are sold in a manner that complies with consumer legislation.

Status

Current

Review comment

Version

Version date

26-Mar-2013

View file

CAP1015 (598.1kB PDF)

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