We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

Further advice to UK consumers impacted by Flybe administration

We would like to hear from you

The CAA is committed to improving how we deliver services, please help us by completing a short survey about your experiences today



UK operator, Flybe, which offered services from various UK airports, has suspended all operations with immediate effect: https://www.flybe.com/.

Advice to UK consumers seeking information about refunds, travel insurance claims.

We are aware of the following airlines offering Flybe passengers special fares:

Blue Islands

Additional services from Jersey and Guernsey to Exeter and Birmingham. Passengers should contact Blue Island's customer service on: 01534 740 951

easyJet

Special fares apply to any former Flybe route which easyJet also operates.

Passengers should contact easyJet's customer service on;

  • If calling from UK & elsewhere: +44 (0) 330 365 5000
  • If calling from France: 0806 141 143
  • If calling from the Netherlands: 0900 506 0900
  • If calling from Italy: 199 304 213

British Airways

Special fares are available to and from:

Aberdeen, Amsterdam, Belfast City, Edinburgh, Jersey, Dusseldorf, Geneva, Milan, Manchester, Newcastle, Glasgow, Inverness, Leeds Bradford, Paris, Nice.

Passengers should visit https://www.britishairways.com/travel/flightops/public/en_gb

Air France/KLM

Reduced fares available for Flybe customers between UK/Ireland and France, Netherlands, Germany, Switzerland and Italy.

These fares are only available via the Air France/KLM call centre 0207 660 0337

Ryanair

Special fares available on five routes until the end of April 2020:

  • Liverpool - Knock
  • Bournemouth - Dublin
  • Belfast- Stansted
  • Bristol - Dublin
  • Belfast - Manchester

Passengers can book at www.ryanair.com

Train operators

We are also aware that the Rail Delivery Group has confirmed all train operators in Britain have agreed to provide free travel to Flybe staff and customers unable to travel over the next week.

Please show proof of employment or planned journey (boarding card or flight confirmation) to station staff who will help you get to your destination:

https://twitter.com/RailDeliveryGrp/status/1235505995633262592

Eurostar

Eurostar is offering discounted fares to affected Flybe customers. Customers with a Flybe booking between London and Paris or Amsterdam, can call on the numbers below until Sunday quoting their Flybe booking reference.

  • UK 03432 186 186
  • France 01 70 70 60 88
  • Netherlands 0207 16 83 25

Note: This page will be updated when the CAA receives rescue fare information from other airlines.

Latest news

News from UK Civil Aviation Authority

  1. UK regulator unveils new AI strategy
    • Published on:
    • Category: News Item
  2. UK to bring aviation experts together for third legal summit
    • Published on:
    • Category: News Item
  3. UK Civil Aviation Authority approves Manchester Low-Level Route airspace change
    • Published on:
    • Category: News Item