We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.



Consultations

Independent Review of Heathrow Other Regulated Charges cost allocation, December 2023



We have written to Heathrow (December 2023) to provide our assessment of the responses received to our consultation on draft terms of reference for Independent Review of Heathrow Airport Limited’s cost allocation methodology for Other Regulated Charges, and to confirm the final terms of reference for the independent review.

Responses

Close Independent Review of Heathrow Other Regulated Charges cost allocation, December 2023

Q6 capital triggers definition sheets

HAL's licence contains triggers on the completion of capital projects. Documents relating to the triggers are below:

Capital investment triggers handbook

Service quality

HAL pays rebates to airlines if its service quality does not reach specific standards. It also receives bonuses for out-performance. Documents relating to service quality at Heathrow in recent years are below:

News from UK Civil Aviation Authority

  1. UK Civil Aviation Authority gives Santa permission to enter airspace
  2. Snow your rights before jetting off this Christmas
  3. UK regulator unveils new AI strategy