Consultations
Independent Review of Heathrow Other Regulated Charges cost allocation, December 2023
We have written to Heathrow (December 2023) to provide our assessment of the responses received to our consultation on draft terms of reference for Independent Review of Heathrow Airport Limited’s cost allocation methodology for Other Regulated Charges, and to confirm the final terms of reference for the independent review.
Responses
- Arora Group
- Heathrow Airport Ltd
- Heathrow AOC
- International Airline Group (IAG)
- Pandox
- This letter (November 2023) sets out the CAA’s approach to the independent review of HAL’s cost allocation methodology for Other Regulated Charges and details a draft terms of reference for the Independent Review that HAL should use when procuring the reviewer and facilitating the review.
Q6 capital triggers definition sheets
HAL's licence contains triggers on the completion of capital projects. Documents relating to the triggers are below:
- Tunnels refurbishment (February 2014)
- Terminal 3 integrated baggage (February 2014)
- Terminal 4 Code F stand 410 (February 2014)
- Runway rehabilitation project (February 2014)
Capital investment triggers handbook
- Q6 Capital Investment Triggers handbook (March 2015)
Service quality
HAL pays rebates to airlines if its service quality does not reach specific standards. It also receives bonuses for out-performance. Documents relating to service quality at Heathrow in recent years are below:
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