We use necessary cookies to make our website work. We'd also like to use optional cookies to understand how you use it, and to help us improve it.

For more information, please read our cookie policy.

CAP2993A: Report by Transport Focus on the passenger experience resulting from the NATS outage

We would like to hear from you

The CAA is committed to improving how we deliver services, please help us by completing a short survey about your experiences today

A report by Transport Focus, examining the passenger experience during the NATS outage, published alongside the Final Report of the Independent Review of NATS (En Route) Plc’s Flight Planning System Failure on 28 August 2023.

Status:
Current
Review comment:
-
Version:
1
Version date:
14-Nov-2024
View file:

This publication features in the following categories.

News from UK Civil Aviation Authority

  1. Aviation regulator publishes Independent Review into August 2023 NATS Flight Planning System Failure
    • Published on:
    • Category: News Item
  2. UK Civil Aviation Authority starts process of setting next price control for Heathrow Airport
    • Published on:
    • Category: News Item
  3. New plans for quicker, quieter and cleaner flights on the horizon
    • Published on:
    • Category: News Item